🟢[POST] Close

Change state of a ticket

Base URL:

{YOUR-DOMAIN}/upload/ost_wbs/

[ Header ] Authentication

Field	Type	Mandatory
apikey	string	✔️

[ Body ] parameters

Option	Type	Mandatory
query	string	✔️
condition	string	✔️
ticket_id	int	✔️
body	string	✔️
staff_id	int	✔️
status_id	int	✔️
team_id	int	✔️
dept_id	int	✔️
topic_id	int	✔️
username	string	✔️

Click here to see all Ticket Status available

Body request example:

{
"query":"ticket",
"condition":"close",
"parameters":{
    "ticket_id":1,
    "body":"<p>Ticket closed. Thank You!</p>",
    "staff_id":1,
    "status_id":3,
    "team_id":1,
    "dept_id":2,
    "topic_id":1,
    "username": "Bruno Vieira"
    }
}

Status Code

200 OK

{
    "status": "Success",
    "time": 0.09253191947937012,
    "data": "Success! Row 1 affected."
}